Privacy Policy

Delta iGaming Inc. is the controller of personal information collected through Delta Casino. This policy is written for Alberta's Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

9.1 Introduction

This Privacy Policy explains how personal information is collected, used, disclosed, and protected in connection with Delta Casino's services for Alberta players, and describes your rights under applicable Alberta and Canadian privacy law.

9.2 Data Controller

Delta iGaming Inc. is the data controller for personal information collected through Delta Casino. The controller's address is 233 Speers Road, Unit 2, Oakville, Ontario L6K 2E9, Canada.

9.3 Personal Information Collected

We collect information you provide directly, such as your name, date of birth, address, email, and phone number, along with information generated through your use of the site, such as account activity, transaction records, and technical data described below.

9.4 Account Registration

When you register, we collect the identifying information needed to create and administer your account, confirm your eligibility to play (including that you are at least 18 and physically located in Alberta), and comply with AGLC regulatory requirements.

9.5 Identity Verification

As part of identity verification required under AGLC's Standards and Requirements for Internet Gaming and applicable federal AML requirements, we collect and verify your legal name, date of birth, and address against the JPG, PNG, or PDF you upload.

9.6 Financial Information

We collect the payment details needed to process deposits and withdrawals in Canadian dollars, including the method you choose, and we handle that information according to applicable security standards.

9.7 Gaming Activity

We maintain records of your gameplay activity, including games played, amounts wagered and won, and session duration, both to administer your account and to meet AGLC record-keeping and responsible gambling monitoring requirements.

9.8 Geolocation Data

To confirm you are physically located in Alberta, we record the IP address you use when you register, log in, and play, together with your confirmation that you are physically located in Alberta.

9.9 Device Information

We collect technical information about the device and browser you use to access our services, such as device type, operating system, and browser version, to support account security and service functionality.

9.10 Cookies

We use cookies and similar technologies to operate the site, remember preferences, and understand usage patterns. See our Cookie Policy for full details on the categories of cookies used and how to manage your preferences.

9.11 Analytics

We may use analytics tools to understand how players interact with our site, in order to improve usability and performance. Analytics data is used in aggregate and is not used to make individual gambling-related decisions about you without a lawful basis.

9.12 Marketing

Where you have consented, we may use your contact information to send you marketing communications about our services. You may withdraw this consent at any time through your account settings or by contacting us directly.

9.13 Third-Party Services

We work with service providers that support the platform, including technology partners (for example, Strive Gaming), payment services, and identity verification, under contracts that limit their use of personal information.

9.14 Data Sharing

Personal information may be shared with the AGLC and other regulatory authorities as required by law, with service providers who help us operate the platform, and with law enforcement where legally required, including under applicable Canadian federal AML obligations.

9.15 International Data Transfers

Where personal information is processed or stored outside Alberta or Canada, transfers are made with safeguards consistent with Alberta's Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

9.16 Data Retention

We retain personal information for as long as necessary to provide our services, meet AGLC record-keeping requirements, satisfy AML obligations, and comply with other applicable legal retention periods, after which it is securely deleted or anonymized.

9.17 User Rights

Under Alberta's Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access and correct your personal information, and in some cases to ask us to delete it or to withdraw consent for certain uses. Requests can be made using the contact details in Section 9.21.

9.18 Data Security

We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information we handle, aimed at protecting it against unauthorized access, loss, or misuse.

9.19 Automated Monitoring

We may use automated systems to monitor account activity for signs of fraud, underage access, or harmful gambling behaviour, consistent with AGLC regulatory expectations. Any automated flags are reviewed as part of our account management procedures.

9.20 Responsible Gaming Data

Information related to your responsible gambling settings — such as deposit limits, loss limits, time limits, breaks, or self-exclusion status — is used specifically to apply those protections to your account and to meet AGLC responsible gambling requirements.

9.21 Contact Information

For privacy-related questions or requests, contact Privacy@deltabingo.com. Alberta-specific privacy requests can be directed to ab.privacy@deltabingo.com. Our Privacy Officer can also be reached by phone at +1 905-842-8070 (this number is for privacy inquiries, not 24/7 game support). General account questions can be sent to support@lberta3.slonik.store.

9.22 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated through the site or by email, and the "last updated" date will be revised accordingly.